Syl joins the show and shares about his journey that started in Quebec, Canada. Caring for his father at a young age was an inspiration that would ultimately lead him to become one of North America's leaders in nursing, where he now oversees the efforts of 48,000 nurses under the Providence umbrella. Syl doesn't shy away from the discussion as we explore the role of a CNO and nursing executive, addressing how he leads with a union presence, not always an easy feat. Syl also touches on his other passion, and how we can expect to find him acting on stage when he retires.
Dr. Fong joins the show to break down what the physician advisor role is when serving as a liaison between care coordination or case management departments and the frontline physicians providing patient care in an acute care hospital setting.
DispatchHealth has made waves across the country as it has served over 300,000 patients to date in the home. Kevin shares how Dispatch has grown into 18 states and how Dispatch has lead the waypreventing Emergency Department visits and bringing healthcare home.